Support

Need help with the app, a purchase, or your progress? Start here — most questions are answered below.

Get the app

Omoluabi Words is also on the App Store and Google Play.

Contact us

Email support@omoluabi.com. We aim to reply within a few business days. Include your platform (web, iOS, or Android) and, for billing issues, the email tied to your store or web account.

Subscriptions and Pro

• Restore purchases — Open Settings in the app and tap "Restore purchases", or use the same option on the Go Pro screen.
• Cancel a subscription — Manage billing in the App Store, Google Play, or your web account (where you subscribed). Cancelling stops future renewals; you keep access until the current period ends.
• Refunds — Handled by Apple, Google, or our billing provider according to their policies. We cannot issue refunds directly for store purchases.

See our Terms of Service for pricing and renewal details.

Free play and rewarded ads

Each day one Practice theme is free at Level 1. Other levels and themes can be unlocked temporarily by watching a rewarded video ad, or permanently with Pro. If an ad fails to load, check your connection and try again later.

Progress and data

Game progress is stored on your device. On the website, sign in to sync solved levels, your daily streak, and daily-board progress to your account so a new browser does not start from zero. Clearing site data or reinstalling the app may reset local progress if you are not signed in. The native apps keep progress on the device. Pro status follows your store or web billing account when you restore purchases.

Privacy

Read our Privacy Policy for how we handle analytics, ads, and purchases. Learn more about the game on the About & How to play page.

Report a problem

Found a bug, wrong translation, or broken puzzle? Email support@omoluabi.com with a short description and, if possible, your theme, level, and device type.